Delivery & Warranty
Delivery & Warranty
Big Air & YETI Trampolines partner with Direct Freight Couriers to deliver across Australia. After your order is processed (usually take 2 – 3 days) an estimated date of arrival and real time tracking and updates are provided so you can track the order to your door.
Quote for Delivery
How to obtain a Delivery Quote :
Add the product to the cart, view cart
Click on “Calculate Shipping”, enter the delivery state & postcode
Click on “Update Totals”, Proceed to checkout to complete the purchaseDelivery
Big Air Trampolines are delivered by our courier partner Direct Freight to QLD/NSW/ACT/VIC/SA/TAS (unfortunately delivery’s to WA/NT are on hold at present).
This service includes order tracking so you’ll know where your trampoline is at every leg of its journey, and an authority to leave option so you don’t need to be home when it arrives.
Warranty & Spare Parts
Big Air Trampolines are covered by:
- 5-year warranty on the frame,
- 1-year warranty on all of the other parts – Padding, mat and net plus support poles.
- Warranty covers damage on the trampoline from normal use . Damage caused by storm, wind and extreme weather is not covered under the warranty.
Spare parts are available at a 50% discount to our existing customers. Our Brisbane-based customer service team are available to answer all of your trampoline-related questions.
Please Note: Warranty is not transferable and warranty items can only be sent to original delivery address. For full Terms & Conditions: